Terms of Service

These terms apply to your use of friendlyfreelancer.com and of apps published by Friendly Freelancer ("we", "us"). By using the website or our apps, you agree to them.

Web development clients

Website design, development, hosting and maintenance work is provided under a separate written proposal or agreement for each client. Where that agreement differs from these terms, the agreement applies. Information on this website, including service descriptions, is a general overview and not an offer or a contract.

Hosting, maintenance & support

• Hosting, maintenance and support are provided on a best-effort basis. We work to keep client sites fast, secure and available, but we don't guarantee uninterrupted uptime or specific response times unless your written agreement says otherwise.
• All technical support and content updates are handled exclusively between 5:00 PM and 9:00 PM ET. Requests received outside this window are queued for the next one.
• Content updates included in a monthly plan are limited to the time stated in that plan. Work beyond it is quoted separately.

Our apps

• Our apps are our own in-house products. We do not offer app development as a client service.
• Apps are downloaded through Google Play, and your use of them is also subject to Google Play's terms.
• We grant you a personal, non-exclusive, non-transferable licence to use our apps on devices you own or control. You may not copy, modify, redistribute or reverse-engineer them except where the law allows.
• How our apps handle data is described in our Privacy Policy.

Intellectual property

The content of this website and our apps, including text, designs, watch faces, graphics and code, belongs to Friendly Freelancer unless stated otherwise. Ownership of client websites is set out in each client's agreement.

Disclaimer

The website and our apps are provided "as is" and "as available", without warranties of any kind, to the extent permitted by law. We work to keep them accurate and reliable, but we can't guarantee they will always be error-free or uninterrupted.

Limitation of liability

To the extent permitted by law, Friendly Freelancer is not liable for any indirect, incidental or consequential loss arising from your use of the website or our apps. Nothing in these terms limits any rights you have under consumer protection law that cannot be excluded.

Changes

We may update these terms from time to time. The current version will always be posted here with its effective date.

Contact

Questions about these terms: hello@friendlyfreelancer.com